Why law departments don’t care about on-line, real-time time recording

I quarrel with an off-hand comment by Ulrich Niessen, AXA Konzern’s general counsel, for Global Counsel, Sept. 2003 at 23. “No firms have yet offered us … on-line time recording, but we would find that very interesting. It would be much easier to check last week’s bills than those relating to work that was done three months ago.”

Yes, it would be easier, but no one will do it and law firms will oppose their unmassaged billing information, even assuming it were current, prematurely seeing the light of day.

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