Keys to effectiveness: role clarity, division of labor, core competencies, delegation, resources, and processes
Each of these terms deserves lengthy treatment for the reason that they are crucial to the effective management of work in a law department. I think I ran across this list in material from the General Counsel Roundtable, but the exact provenance is now lost. Here I loosely define the terms and include a few posts that have addressed some of them.
Role clarity – who is responsible for what work and the practical delineation of those roles has so many manifestations on this blog that it defies collection.
Division of labor – each person should do what they are best at (See my post of April 27, 2006: economic notion of comparative advantage applied to lawyers.).
Core competencies – capabilities of the legal department that are most valuable to the corporation (See my post of May 23, 2008: core competence with 12 references.).
Delegation – the assignment of work to the least expensive, capable person (See my post of Aug. 28, 2008: delegation in a law department with 14 references.).
Resources – the tools and facilities that enable members of the legal department to perform most effectively (See my post of July 20, 2008: people should not be called “resources”.).
Processes – understood and often codified ways of accomplishing something (See my post of July 31, 2009: several references and five metaposts on processes.).