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    « Unusual determinants of a law firm’s reputation: corporate citizenship and ethical standards | Main | Clients request legal services through an online portal and can see all the contracts that exist »

    Low morale? Sometimes consider an employee engagement survey

    Asian-Counsel, Vol. 7, Oct. 2009 at 19, mentions an “Asia-Pacific Head of Legal & Compliance for a European asset manager” whose company conducted an “employee staff engagement survey” to identify the kinds of issues that were of concern to employees.

    Only if you have a very large and dispersed legal team does a survey make sense. Or, as in the cited example, if you can ride on the coat tails of a broader, company-wide survey. Far better to listen to people around you, ask questions, and keep your eyes open (See my post of July 13, 2008: employee morale with 15 references.). You could also try a focus group to gather feedback quickly and with nuance.

    Posted on January 7, 2010 at 07:04 AM in Talent | Permalink

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