One post begets another, so having just seen off six ways of thinking that favor alternative fees (See my post of June 2, 2010: mental models conducive to non-hourly billing.), my marginalia jottings came up with three more.
Profit model of law firm – partners need to reorient themselves and their firms from selling hours to selling value and results.
Technology – the more that software and telecommunications are enabled to contribute, the more assembly-line production of hours by humans can recede.
Measurement – a law firm needs to develop benchmarks so that it knows how long it takes to accomplish various services and law departments need to match them (See my post of May 6, 2009: data mining by law departments and law firms with 10 references.).