Ten best posts of July 2010 – or, to be honest, ten that seem to me really crunchy

No one has written to say that my retrospective selections have any value, but I keep doing them – with thumbnail summaries – because it pushes me to rethink my material and consider priorities of ideas. Your thoughts by email?

Could a law department declare 10-11AM as quiet time, with the goal of no internal calls, visits or emails? (July 12, 2010)
Declare a mental moratorium for interruptions.

Disturbing findings for legal departments regarding time tracking by law firms (July 12, 2010)
Poor discipline undermines faith in the accuracy of time reported by law firms.

A three-part bucketing of IT spending and its applicability to legal spending (July 19, 2010)
A distribution of 70 percent operations, 25 percent process enhancement, and five percent innovation would mark a legal department as very progressive.

You can’t value what you do not know – Nobelist on fees based on advance valuation of a law firm’s knowledge (July 19, 2010)
Arrow’s point means you often can’t assess well the prospective value of a law firm’s services.

Three findings about decision-making under stress (July 19, 2010)
Time pressures, the stress response itself, and tough judgment calls.

For lawyers, brains and creativity show no statistical correlation (July 25, 2010)
“Beyond the level of 115 [IQ], there is no observable correlation between intelligence and creativity.”

Twelve benefits for you when you take part in the 600+ department benchmark study (July 25, 2010)
The third release of General Counsel Metrics has nearly 600 law departments. Click for the online survey that asks for your 2009 figures on legal staffing and spending.

Five management theories that apply to outside counsel relations of legal departments (July 26, 2010)
Having covered each of these theories, I thought it useful to pull them together.

Four levels of support for users of software in a legal department (July 28, 2010)
Admins, power users, the administrative group, and dedicated IT support.

To a degree, a law department that is a “good corporate citizen” shows value (July 28, 2010)
Show value by linking arms, not by arm wrestling.

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