KMWorld, May 2011 at S4, gives the background of Devin Krugly, currently at AccessData. In the squib it says that he came from Exxon Mobil and “a three-year effort to grow an in-house e-discovery team …” That project included “a year-long process to evaluate potential vendors which led to 24 months of assessing fit and purpose of an e-discovery team and design of an IT structure to support the team’s activities.” Then, I gather, Krugly gathered up all his experience left for a vendor.
Ay, there’s the rub. Just when an employee becomes expert in e-discovery, some vendor or consulting firm poaches them. The lure of more money, variety, and an upward career path persuades those who learn the trade at the expense of with a corporation or law department. As I have written, it is hard to keep talent when dollars and stimulation beckon (See my post of June 11, 2008 #3: hard to keep e-discovery expert.).