More concepts that all managers in legal departments should feel comfortable with (Part 5 of a series)

As I dig deeper into concepts, processes and tools of law departments, I fear spreading my net too widely. What makes the list and why leaves me unsure, yet it seems worthwhile to make the effort and think about the criteria. Perhaps to pin down management concepts central to general counsel presents a quixotic task, since they seem to multiply and complicate as I think about them.

That said, here are 21 more that seem to me important enough to deserve mention: Alignment, Behavioral economics, Creativity (innovation), Databases, Document retention, Dual reports, End-to-end review, Information economics, Kaizen, Management, Matrix, Neuroscience,,Opportunity cost, Option, Pro bono, Psychology, Reward, Statistics, Surveys, Team (collaboration), and Technology (See my post of Jan. 23, 2012: Part 4 and cites the previous posts.).