More than 80 legal process outsourcing (LPO) vendors competed for recognition in this year’s Black Book Survey, according to Met. Corp. Counsel, Vol. 16, Aug. 2008 at 34. I have not seen the survey, but from the short announcement in the magazine, it arrays top-ten lists in a number of categories of LPO services. For example, Contract & Legal Document Review is one category and Overall is another category (See my post of July 16, 2007: comments on last year’s survey.).
Individual categories include innovation, training, trust, reliability, brand image, and marginal value adds. I have written with regularity on outsourcing, although I tend to refer to it as offshoring (See my post of June 25, 2008: offshore with 27 references.)