When the current general counsel of Mercedes-Benz (Charles Shady) took the wheel two years ago, the legal department ranked 29th out of 30 in an in-house survey, with just 68 percent of the group expressing job satisfaction. In 2010, the law group was the highest-rated department for employee satisfaction in the entire company, with 92 percent of its staffers reporting they are happy at work. Doesn’t this sound like an indictment of the former general counsel? I doubt pay or offices or work shot up in quality, so what else besides the management atmosphere could account for such soaring satisfaction?
This background comes from the New Jersey L.J, July 8, 2011 and can be found here.