It is an honor to be invited to speak on a panel at InsideCounsel’s SuperConference. The panel’s topic, at 2:00-3:15 PM on May 23rd, will be metrics for managing law departments. I will be focused on benchmark metrics and client satisfaction measures. My co-panelists will be the General Counsel of Medtronics, Cam Findlay, and Karen Dunning, who handles metrics and analysis for Motorola’s law department.
Any readers who attend, please come by and say hello! I might even be able to send my slides to those who care to see them.