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To strengthen your company and improve the quality of your work, train your clients

An earlier post today describes a method of training, spaced education, that could help in-house lawyers when they train clients (See my post of Nov. 19, 2009: spaced education.). To find other instances where this blog refers to client education, I used for the first time a software program called Examine32 that allows proximity and Boolean searches of Word files. Lo and behold, it outstripped by Find function and located a number of previous posts on client training (See my post of July 14, 2005: methods to train clients; July 21, 2005: training for clients; Dec. 19, 2005: train clients using classrooms, online and paper; Dec. 20, 2005: training clients to get the most from the legal department; Jan. 3, 2006: train HR personnel to handle EEOC claims; May 10, 2006: Kraft’s IP training; June 28, 2006: effect of client training on workload; and Aug. 2, 2009: computer-based training (CBT). I am training myself to be more efficient!

Compliance functions also do plenty of training, but I seem not to have noted that activity specifically.

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