Training clients: three methods include classroom, online and paper

A law department identified only as a “Fortune 500 retail company” shared some of its client training activities in Jan. 2005 materials of ACC provided at a conference organized by the ABA Section of Business Law and ACC, Nov.18, 2005 at 16. That department provides a number of types of training.

The short piece notes that “in-class training, computer-based training [CBT], and paper-based training will all be part of the program’s training components.” All law departments should consider the various ways to reach out to their client communities.