Verizon Communications’ law department was recognized by InsideCounsel, Sept, 2007 at 58, for its innovation in the area of e-discovery. The law department created a 36-page guide that has 16 chapters. According to the article, the lead attorney for the project estimates that he took about 160 hours to assemble the guide and spent less than $100,000 to do so. He used representatives from the IT department, other Verizon lawyers, and outside counsel.
This effort is an excellent example of the value of codifying practices and procedures (See my post of Sept. 5, 2007 on codification generally.). It is also an instance of something that many law departments could use and yet they each have to reinvent the wheel.