Engagement in a law department, as compared to satisfaction and morale

For those working in a law department, “engagement” has a different nuance than satisfaction and morale. As a recent article explains, engagement involves deeper attachments, or the lack of them, than does satisfaction. The level of engagement in your department makes a big difference in its effectiveness.

For other thoughts about how to measure engagement, see my posts of April 3, 2005 from Stanton Marris, May 1, 2005 about employee morale surveys, and June 28, 2005 about Gallup polls on disengagement.