For several years, law departments with matter management systems have struggled to adapt (contort?) those systems to handle the various volume discount arrangements the departments craft. One law firm might have a tiered discount arrangement, another has very different tiers, while a third triggers retroactive discounts at some level and a fourth has some hourly matters and some discounted matters where the discount rises with volume. The infinite variations stumped some matter management packages.
When I read in Met. Corp. Counsel, Nov. 2011 at 30, the article by Jeff Schuett, the VP and GM of LexisNexis CounselLink about that package’s volume discount feature, I commend it. Assuming it can smoothly handle the profusion of discounts applied upon defined amounts of total fees being reached, it will help obsolete makeshift methods.