Matter management systems all have reporting capabilities, from canned reports that come with installation to elaborate report writers. The low-tech way to supplement those capabilities is to export data to a spreadsheet and massage it there (See my post of May 8, 2008: export data to a spreadsheet.).
Further sophistication comes from third-party packages that collect and report from databases, such as the six report-writers covered by the International Legal Technology Association (ILTA) 2008 Law Department Survey. I list them in the order that the 45 respondents checked them off as being used.
Business Objects (23%)
MS Access (16%)
SQL Reporting Services (14%)
These programs powerfully enhance a law department’s capabilities to do data analysis and reporting, but they also require specialized expertise to do so.