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Articles Posted in Metrics Methodology

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Nything but trivial – the crucial ubiquity of “N = “ in survey findings

A precept of reproducible research, such as survey results that allow readers to understand the methodology and credibility of the findings, is to make generous use of “N = some number”. That conventional shorthand for “how many are we talking about” shows up in almost every reproducible-research graphic. Whether in…

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What is the basis for Bottomline Technologies claim of “3X”?

In full-page ads, Bottomline Technologies proclaims that “Bottomline is chosen 3X more than any other legal spend management vendor.” Being inquisitive about law department metrics, I visited the web page the ad says lets you “Find out why” – www.bottomline.com/3x. Don’t get your hopes up. The page suggests that more…

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Four years of data from US law departments on total legal spending as a percentage of revenue

After preparing the Four-Year Report, which starts with data on 3,846 law departments, for this blog post we took a look at one particular metric: total legal spend as a percentage of revenue (TLS). To keep the companies in this mini-analysis somewhat more comparable, we narrowed that group to US…

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Benchmarks probably correlate to entropy measures, which show industry concentration

A calculation called “entropy” can tell us how concentrated the companies are in an industry. Concentration means how large the share is of revenue for the largest company in the industry, that company and the next larges, the two largest and the third, and so on. Specifically, entropy is measured…

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Currency conversion and some methodology decisions for benchmark studies

Some benchmark surveys ask for spending data in U.S. dollars and leave it to the participants to convert their non-dollar spending however they choose to do so.  Other surveys, including GC Metrics, accepts data in whatever currency the participant uses and then has to decide on a conversion rate.  …