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Articles Posted in Thinking

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Psychology compared to cognitive science, with a nod to sociology and evolutionary development of the human brain

Managers in legal departments will do better to the degree they apply the lessons from these related disciplines. Art Markman, Smart Thinking: three essential keys to solve problems, innovate and get things done (Perigree 2012) brings out differences between psychology and cognitive science. As he describes the two fields, psychologists…

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A different use of “strategic planning” for a law department: do things effectively rather than anticipate the future

My sense of the term “strategic planning” has been an exercise by a legal department to look ahead a couple of years and try to anticipate evolving needs for legal services and skills. What might happen in the future and how can we best prepare for it? My recent posts…

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At the root of process analysis and improvement, branch out to decision-trees

At a recent conference run by ALM, the general counsel of Rockwell Collins spoke about Six Sigma principles applied in his department. One of his slides addressed processes to determine alternative fee arrangements, and it mentioned “design decision-trees for process.” Whenever a law department does some set of steps repeatedly…

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Law department management, nowhere near a theoretical unity or a discipline, is mostly a way of thinking

John Maynard Keynes, eloquent and acute as always, offered his view on the study of economics and its tenuous link to practical applications: “The theory of economics does not furnish a body of settled conclusions immediately applicable to policy. It is a method rather than a doctrine, an apparatus of…