I hope my article’s remarks matter on matter management software

What can be said usefully in 1,500 words on matter management systems? Lots of vendors and consultants can’t clear their throat in that space – “huge forces at work,” “GCs under huge pressure,” “need for information and insight,” “costs spiraling out of control.” I tried to write my National Law Journal article, published in the Nov. 14th issue, to offer some metrics, some specifics, and a few operational comments of practical use. Judge for yourself and click here for the MMS article.