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Soft skills that benefit in-house counsel

Most lawyers think of continuing legal education almost entirely in terms of the need to freshen their knowledge of a substantive area of law (See my post of May 25, 2008: CLE with 30 references.). Few think of the softer sides of their practice, such as writing skills, public speaking, rhetoric, negotiation, active listening, teamwork, project management and other deskside skills.

Two other areas I had not thought of are “dealing with ambiguity” and “conflict management.” Tim Glassett mentions these two topics in E. Leigh Dance, Bright Ideas: Insights from Legal Luminaries Worldwide (Mill City Press 2009) at 17 and adds that one source of resources for materials on topics like these is Lominger.

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