We return to the same survey plot and our topic of effective visualization of survey results. To see the previous post that explains the source data and the purpose of this series, click here. The version shown below incorporates the changes recommended previously regarding redundant data and serves as the starting point for the improvements […]
In this series of blog posts, we will use a survey by the U.S. law firm Winston & Strawn to learn about survey methodology. In 2013 the firm produced a 33-page report based on the survey results entitled “The Winston & Strawn International Business Risk Survey 2013”. To download a PDF of the report, click […]
by James S. Wilber, Esq., Altman Weil, Inc. As companies continue to pay careful attention to controlling costs, law departments remain under scrutiny. Accordingly, in-house lawyers regularly look for ways to demonstrate value to their clients. One of the easiest and most cost effective ways of doing this is to seek regular feedback from […]
Having completed a client satisfaction survey, you can sort your participants all kinds of ways. Let’s give an example by sorting the participants by level and then also identifying them by their office location. Assume that all we do is code them by US office or international office. The plot above shows the total number […]
by James S. Wilber, Esq., Altman Weil, Inc. Most law departments periodically use written or online surveys to gauge the satisfaction of clients with the services they (and outside counsel) provide. A question that often arises is whether (and if so, how) to protect the confidentiality of the responses that come from the executives […]
When you survey your clients to assess how satisfied they are with your law department, you want confidence that you have tapped a representative group by their levels. One way to visualize the responses you get from your survey by a distribution of levels is shown below. For this example, six ranks of clients are […]
by James S. Wilber, Altman Weil, Inc. Law departments that appreciate the value of client satisfaction understand the importance of obtaining systematic feedback from their clients. The methodological choice typically is between a written or online survey, on the one hand, or in-person meetings and interviews of clients on the other. The former method is […]
Let’s look at the Fortune 500 companies broken into equal-sized revenue categories and see if there is any pattern about the law school of their top lawyers. The plot below shows 20 revenue categories increasing from $4.8 billion for the smallest company on the left to $89 billion and up in the farthest-right category. There […]
A Shepard’s diagram typically describes the composition of soil in terms of three materials: clay, silt, and sand. The pyramid labels each portion according to the respective proportions of those materials in a particular clump of soil. Naturally, seeing such a diagram led me to think about law departments. My notion was that a company […]
Setting aside the number of students in each class of the ranked law schools, is there any pattern in the number of graduates who are Fortune 500 general counsel according to the law school’s rank? The plot above shows the number of graduates by the height of the blue dots and the left axis; the […]
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